Privacy Policy

Knowledge Hub values your privacy in your personal information and Content that you store in our Service. This Privacy Policy explains what information Knowledge Hub (“we” and sometimes “us”) collects about you and why, and how we handle your Content.

What Is The Scope Of This Privacy Policy?

This Privacy Policy is incorporated into the Knowledge Hub Terms of Service and applies to the information obtained by us through your use of this website, the Service and other Knowledge Hub products and services.

Effective Date and Amendments

This statement is effective as of 1st November 2014. We reserve the right to change, modify, add or remove portions of this statement from time to time and in our sole discretion, but will alert you that changes have been made by indicating on the statement the date it was last updated. Your continued access to the Site and Services will indicate your acceptance of our updated Policy. We recommend that users revisit this statement on occasion to learn of any changes.

Information Collection and Use

What Information Does Knowledge Hub Collect About Me and Why?

Business name and name and email address of account creator

To create and support your Knowledge Hub account.

Billing information (i.e., address, email address and telephone number)

To communicate with the Billing Contact on the account and provide account support.

Email addresses of Business account Administrators and end users

To support the Knowledge Hub Business account and communicate with account Administrators and end users.

Details of the geographic area where you use your computing devices and the language you select.

  • To localize your interaction with the Service and improve our understanding of how users interact with the Service and the Market.
  • To help you verify use of your account: We make recent IP address history available to you through your account settings.

Your device identifier

  • To show you (on your account’s Access History page) which applications are authorized to access your Knowledge Hub Service account and date of last access.
  • To provide account support.
  • To calculate anonymous, aggregate statistics on the number of unique devices using the Knowledge Hub Service.

What Tracking Information Do You Collect About Me Or My Devices?

Knowledge Hub uses cookies, tracking pixels and similar technologies on our Service to collect information that helps us provide our Service to you. We also use these technologies to help deliver ads for relevant Knowledge Hub products and services.

Will Knowledge Hub Send Me Emails?

From time to time, we may want to contact you with information about product announcements, software updates and special offers. We also may want to contact you with information about products and services from our business partners. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails.

You may opt out of such communications at any time by clicking the “unsubscribe” link found within Knowledge Hub email updates. You will continue to receive essential Service-related and account-related information, even if you unsubscribe from promotional emails.

Information Access and Disclosure

Does Knowledge Hub Share My Personal Information or Content?

Knowledge Hub is not in the business of selling or renting user information, and we only disclose information when we have your explicit consent to share the information.

We need to share your information with service providers who process data on our behalf in order to operate the Service and/or complete your payment transactions; and these providers are subject to strict data protection requirements.

We believe it is necessary to investigate potential violations of our Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.

We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Knowledge Hub and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.

We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

Does Knowledge Hub Access or Review My Notes?

As a rule, Knowledge Hub employees do not monitor or view your personal information or Content stored in the Service, but it may be viewed if we believe our Terms of Service have been violated and confirmation is required, if we need to do so in order to respond to your requests for support, or we otherwise determine that we have an obligation to review it. Your content also may be viewed where necessary to protect the rights, property or personal safety of Knowledge Hub and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account contents and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account.

Data Storage and Transfer

Where Is My Data Stored?

When you use Knowledge Hub Software on your computing device, such as by using one of our downloadable clients, Content you save will be stored on our remote server.

Please be aware that Personal Information and Content submitted to Knowledge Hub will be transferred to our remote data centre. If you post information to the Knowledge Hub sites you are confirming your consent to such information, including Personal Information and Content, being hosted and accessed in our remote data centre.

How Secure Is My Data?

Knowledge Hub is committed to protecting the security of your information and takes reasonable precautions to protect it. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, Internet data transmissions, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.

Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards. The security of the information stored locally in the Knowledge Hub Software installed on your computing device is dependent upon you making use of the security features on your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and Service.