Why RTOs MUST Upgrade to Business Management Platforms

RTO Compliance Management SystemRapid technological change has always been the tipping point in changing the way we work. New technologies bring forth new solutions for enterprise transformation, and to keep up with the competition businesses must constantly reinvent themselves. Today, more and more offices are turning to online solutions offered by business management platforms (BMPs)…and wondering how they used to manage earlier!

What exactly are Business Management Platforms, and why are they gaining in popularity?  In a nutshell, a Business Management platform is a software solution that streamlines and automates your operations and processes, so that your business can reduce costs, increase operational efficiency and improve business agility.

Well- designed Business platforms are tailored to manage the customer’s end-to-end requirements. They do this through intelligent use of technology-enabled business process services that are flexible and scalable. By focussing on the achievement of outcomes, they help to increase productivity and drive growth.

Registered Training Organisations or RTOs have to deal with a complex and challenging working environment that needs to be in line with RTO compliances, quality benchmarks and a constantly changing training landscape. In earlier times, the time and effort lost in manual paperwork handling and administration would take away from the full potential that the RTO could achieve.

By adopting the use of automated software platforms and tools, RTOs can ensure efficient and interactive management of activities related to laws, regulations, standards and internal policies. Staff workflow and task organising, maintenance of documentation and generation of reports can all happen seamlessly and with minimal effort. Internal audits can be made effortless, with all the necessary paperwork available at the click of a mouse. Manual processes can be reduced or in many cases eliminated — increasing efficiency and reducing errors.

What are the features one should look for in a well-designed RTO Management software platform?

  • It should be integrated: Multiple software packages should be integrated into one software platform that provides all the features required to run a successful RTO.
  • It should be flexible: There should be provision to add on some features and customise some features as may be required.
  • It should be scalable: As your company grows, the platform should grow with it!
  • Anytime, anyplace access: With offices going global, your applications and business should not stop because you are out of your office.
  • It should be secure: Different levels of security ensure that the confidentiality of critical information is maintained.
  • It should be created by expert RTO consultants: The business of running an RTO is complicated indeed, and the software should be created in conjunction with experts who have been there and done that, and know exactly what should be done to manage processes better.

All said and done, Business Management platforms are proven to provide a fully connected approach to manage your RTO compliance resources better, setting in place best practices for training and compliance management, and integrating core processes that help to achieve business growth. By choosing the right software which can handle all your end-to-end requirements in one comprehensive platform, you can save time and effort and get your RTO on the right track!

 - Usha Sunil

Necessity is the Mother of Invention

bijo pic1Ideas come from many places. From the depths of confusion and despair, can come a flash of insight- that, when carefully nurtured, can develop into something wonderful.

…and in such a manner was the Knowledge Hub born!

Some years ago, the Managing Director of HCI Group, Bijo Kunnumpurath, found himself facing a challenge that is common among business owners. . The business which he had started with so much passion needed a clear system so that his staff were able to perform their duties efficiently. Although Bijo was not sure where to start, he knew he had to take control of the situation. While contemplating how to resolve this issue, he realised that his situation was not unique to him – - many start-ups find themselves strangled by their own success and often die out. The seed of an idea started to develop in his mind, and Bijo created the web application that would turn his company around.

Every company must have a clearly defined vision, and well-defined timelines for the achievement of specific targets. After a careful analysis of the day-to-day operations of his company as well as the challenges and potential solutions, Bijo was able to develop a web application that streamlined and organised his business operations. Operational software was re-defined and all business processes were made to be in sync with business’s overall vision. Staff were given clear goals and points of accountability, and each employee came to know their own targets and how they fit into the big picture.

This is the essence of the Knowledge Hub – Bijo’s insightful vision that grew out of his own experiences with his company. Knowledge Hub launched for the wider business community.

The Knowledge Hub platform optimises  and accelerates your operational processes, and takes your organisation to the next level.

The 9 Most Important Features of Successful Business Management Software

khblog..Office management software should be flexible, user friendly and customisable to each company’s business needs.  It should automate  work processes so that business performance is enhanced – and gives staff and management a foundation upon which to communicate effectively so that compliance, quality and profits become the standard, not an aspiration. Here are some tips on evaluating and choosing the best software to manage office processes and accelerate business growth!


Feature 1: Improve staff productivity
Try to get software which will take care of repeated tasks like time charts, leave and payroll processes through automation. By automating repetitive processes, staff can free up their valuable time, which can be better used to attend to core priorities – thus increasing staff productivity.

Feature 2: Simplify sharing
Sharing of knowledge through forums can help staff to learn through the experience of others. Journals and articles can be shared and online discussions can be generated and used to inform important business focus and decisions.

Feature 3: Transparent Tasking
It should be possible to view task schedules, start and end dates. The progress of projects can then be reviewed by team leaders, enabling better task management.

Feature 4: Easy staff inductions
Staff induction programs help new members of the organisation to easily understand their role within the organisation. They can get started without any delay in learning the ropes.

Feature 5: Effective staff training
It should be possible to make training programs available online to help employees update and validate their competencies. Staff training programs enhance the skills and knowledge of employees and are an integral part of any successful organisation. Regular staff training programs can be held, and announcements made which will reach all the staff in real time.

Feature 6:  Simplify delegation
Office management software should facilitate effective task delegation. When members of a team are working on the same project, all too often responsibilities are not shared adequately. Tasks can be allocated between members of teams or across offices. Duplication of tasks can be avoided, improving overall efficiency.

Feature 7: Enhance staff communication
By facilitating intra and inter office communication, all employees can be on the same page as to work progress on different accounts. Ideally, they should be able to update each other in real time, without getting lost in a flurry of emails.

Feature 8: Transparent Interdepartmental operations
Complete transparency of inter-department operations is of paramount importance  when different teams are working on the same project to achieve a common goal. Each team should know each others’ progress.

Feature 9: Resource saving
Last but not least, office management software must be time saving- it should not be complicated to set up and run. And of course, it should be easy on the pocket as well!

Mia Montagliani, Marketing Coordinator EduSystems Australia

Mia Montagliani, Marketing Coordinator at EduSystems Australia, has been a marketing professional since 2009. Mia has extensive and varied experience in the VET sector. As a qualified coach and trainer, Mia has been involved in curriculum development and training for 8 years.

With so much experience in marketing and training, the change to marketing Knowledge Hub, a web application powered by EduSystems, was quite refreshing for Mia.

“I value my time, and time is money for employers. So it’s great to be involved with a product that allows staff to streamline their work flow and avoid duplication of effort through the use of automated processes.”

Mia found adapting her marketing language to be particularly interesting; the messages that one uses to reach out to consumers regarding training courses is very different to the language required for business when talking about web applications. Mia finds this challenge has allowed her to grow as a marketer and to hone her skills around story-telling. “Every product tells a story: of what it is, how it can benefit you and the feeling it gives you, so finding that story with web applications is important. Apple tells the story of their products well – they elicit passion from their consumers.

Top marketers and branding experts not only create loyalty, but staunch conviction in their customers’ hearts. People are not loyal to a product that they feel ‘meh’ about.”

Mia has found her passion for dog training has informed her marketing approach – if you keep it simple and with gentle repetition, dogs understand – and act on – their owners’ message. The same goes for people; a simple, consistent message with a clear call to action is best.

Knowledge Hub

Knowledge is a valuable intangible asset for creating and sustaining competitive advantage. An online knowledge sharing platform will help your organisation connect, share ideas and experiences and generate discussions through online collaboration. Knowledge Hubs are an emerging trend around the world as organisations realise the value within their own and through learning from the knowledge of others. By sharing all knowledge through discussions, announcements and newsletters hosted in a single location, the result is seamless and effortless communication that keeps every member of your knowledge community informed and engaged.